If your app lets people create an account, anywhere in the app, Google Play requires two things:
- An in-app path to delete the account and its data, typically in account settings.
- A web link where users can request deletion without reinstalling the app. That is the delete account URL you declare in Play Console, and users can reach it from your store listing.
Google announced the rule in April 2023. Developers had until December 7, 2023 to complete the data deletion questions, with extensions available until May 31, 2024. Today it is simply part of publishing an app with accounts.
Deactivating or freezing the account doesn't count. Deletion means the account and the data attached to it, on your servers and at the providers you use, except what you have a disclosed reason to keep.
This account deletion page generator handles the web part. The in-app part is code you write.